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Important Information for Patients with BCBSTX Insurance


Update for July 2014 - Adventist Health System (Metroplex Hospital) and Blue Cross Blue Shield of Texas Reach New Agreement 

Adventist Health System (Adventist) and Blue Cross and Blue Shield of Texas (BCBSTX) today announced a multi-year agreement to provide in-network access to health care for BCBSTX members at Adventist hospitals in Central Texas. The three Adventist hospitals in Texas – Central Texas Medical Center in San Marcos, Metroplex Adventist Hospital in Killeen and Rollins Brook Community Hospital in Lampasas – will once again be in the BCBSTX network of providers following a three-month period during which they were out-of-network.

The new contract enables BCBSTX members to receive care at Adventist hospitals and with their physicians on an in-network basis effective July 1, 2014. 

“At Metroplex Health System, we work hard to be a high-quality, affordable provider for our patients, creating value in everything we do,” said Carlyle Walton, President/CEO at Metroplex. “We are committed to investing in resources, training, staff, and technology that support our tradition of excellence and uphold our mission of patient-centered care. We are pleased to once again be able to provide great care to Blue Cross and Blue Shield members in our community.”

“As we’ve done for more than 80 years, BCBSTX stands by its members in sickness and health, ensuring quality, affordable health care benefits to our members in all 254 counties across the state,” said Jack Towsley, Divisional Senior Vice President of Health Care Delivery for BCBSTX.  “Adventist is a valuable partner, and we’re pleased our continued discussions have resulted in an agreement that provides access to care for our members.”

BCBSTX members with questions about their benefits can call the customer service number on the back of their member ID cards or log into Blue Access for MembersSM at